{"id":1003,"date":"2023-07-14T18:24:25","date_gmt":"2023-07-14T16:24:25","guid":{"rendered":"https:\/\/delcomar.it\/damage-claims-procedure\/"},"modified":"2025-08-20T18:19:42","modified_gmt":"2025-08-20T16:19:42","slug":"damage-claims-procedure","status":"publish","type":"page","link":"https:\/\/delcomar.it\/en\/damage-claims-procedure\/","title":{"rendered":"Damage claims procedure"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;flotta&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-a5b6a408-8538-4c03-923e-a3cd3b1059f1%22:%91%22link_text_color%22%93}&#8221; theme_builder_area=&#8221;post_content&#8221; link_text_color=&#8221;gcid-a5b6a408-8538-4c03-923e-a3cd3b1059f1&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>COMPENSATION FOR DAMAGES FOR CIVIL LIABILITY<\/h3>\n<p>Delcomar&#8217;s liability for damage to persons and vehicles transported is ensured as required by the current provisions of the flag law and by the applicable International Conventions.<\/p>\n<p>The passenger who suffers accidents to his person dependent on events which occurred between beginning of the embarkation and the completion of the disembarkation, must report them to the on-board command before the final disembarkation.<\/p>\n<p>Delcomar assumes no responsibility for loss or damage resulting from storms, shipwrecks, collisions, changes of route, landing or release berths, quarantines, fires, acts of war or piracy and of any accident or sea danger, suspension or cancellation of landings or lines, changes in itineraries and timetables or of any event relating to navigation due to force majeure or staff strikes.<\/p>\n<p>Delcomar is released from any liability for losses or damages suffered by vehicles during embarkation and disembarkation operations, unless they are directly attributable to the company.<\/p>\n<p>Delcomar is not responsible for the loss or damage of any objects contained in the vehicle, and for the theft, loss or damage of valuables, money, documents, manuscripts, kept on board of the vehicles.<\/p>\n<h3>COMPETENCE<\/h3>\n<p>All disputes that may arise between Passenger and Delcomar in dependence or in relation to the conclusion or execution of the transport of passengers, baggage and \/ or vehicles will be the exclusive competence of the Judicial Authority of the Court of La Maddalena (SS), expressly waiving to the competence of any other Italian or foreign Authority, also in dependence of connection or continence of causes.<\/p>\n<p>For anything else not mentioned here, the contract for the transport of people, luggage and \/ or vehicles will be governed by the ship&#8217;s flag law.<\/p>\n<p>&nbsp;<\/p>\n<h3>COMPENSATION FOR MOBILITY EQUIPMENT OR OTHER SPECIFIC EQUIPMENT &#8211; EU REG. 1177\/2010 <\/h3>\n<p>Compised with EU Regulation no. 1177\/2010, Delcomar srl is liable for damage resulting from the loss and\/or damage of mobility equipment or other specific equipment, used by persons with reduced mobility, if this event is attributable to Delcomar through fault or negligence.<br \/>The compensation corresponds to the replacement value of the equipment or any repair costs.<br \/>Passengers who suffer any damage to their equipment are invited to report the event to the Ship Command concerned and to send a request for compensation by email to <a href=\"mailto:info@delcomar.it\">info@delcomar.it<\/a> <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>COMPENSATION FOR DAMAGES FOR CIVIL LIABILITY Delcomar&#8217;s liability for damage to persons and vehicles transported is ensured as required by the current provisions of the flag law and by the applicable International Conventions. 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