Services avaiable to persons with reduced mobility
Delcomar provides assistance to persons with reduced mobility (PRM), i.e. anyone with a particular difficulty in using public transport, including the elderly, people with disabilities, people with sensory disorders and wheelchair users, pregnant women and those accompanying young children; Assistance is provided in ports and on board ships, including during embarkation and disembarkation.
Persons with reduced mobility may notify Delcomar in advance of their specific needs for accommodation, seating, services required or the need to transport medical equipment by contacting the Information Office by telephone at the company toll-free number 800.195.344, by e-mail at info@delcomar.it or directly at the Port Ticket Offices.
For special assistance needs, people with disabilities and people with reduced mobility must notify Delcomar at least forty-eight hours before departure.
In order to ensure complete assistance, it is necessary to show up at the ticket office or at the boarding gate at least 60 minutes before the departure time. It will not be possible in any way to guarantee priority boarding to those who arrive less than sixty minutes in advance.
Delcomar staff will provide the necessary information on the ship’s equipment (lift or stairlift, bathroom dedicated to PRMs), and on embarkation and disembarkation operations, including how to recognize the car carrying the PRM.
The ferries in the Delcomar fleet have services to meet the requirements for PRMs (Persons with Reduced Mobility). Below you will find the list of ferries and services offered.
ANNA MUR FERRY
There is an elevator on the ship that allows you to easily reach the Passenger Lounge from the garage deck, with a bathroom for People with Reduced Mobility.
ENZO D FERRY
There is an elevator on the ship that allows you to easily reach the Passenger Lounge from the garage deck, with a bathroom for People with Reduced Mobility.
EOLO FERRY
This ferry is equipped with an elevator platform that allows you to reach the passenger lounge, where you can find a bathroom reserved for People with Reduced Mobility.
GB CONTE FERRY
There is an elevator on the ship that allows you to easily reach the Passenger Lounge from the garage deck, with a bathroom for People with Reduced Mobility.
I. MADDALENA FERRY
There is an elevator on the ship that allows you to easily reach the Passenger Lounge from the garage deck, with a bathroom for People with Reduced Mobility.
ISOLA DI S.STEFANO FERRY
There is also a room for passengers, equipped with toilets, on the intermediate deck.
ISOLA DI CAPRERA FERRY
There is also a room for passengers, equipped with toilets, on the intermediate deck.
NANDO MURRAU FERRY
There is an elevator on the ship that allows you to easily reach the Passenger Lounge from the garage deck, with a bathroom for People with Reduced Mobility.
SARA D FERRY
There is an elevator on the ship that allows you to easily reach the Passenger Lounge from the garage deck, with a bathroom for People with Reduced Mobility.
Arbatax
In the ferry, reserved parking spaces are available for people with reduced mobility at the Ponte Garage. There are also seats reserved for PRMs in the passenger lounges.
IL TRAGHETTO ARBATAX NON E’ DOTATO DI APPARECCHIATURE (ASCENSORI O PIATTAFORME ELEVATRICI) PER ACCEDERE AI PONTI SUPERIORI.